Privacy Policy
Privacy Policy
At Herbify Nature Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or place an order with us.
Information We Collect
We collect information that you voluntarily provide to us, including:
Name, email address, phone number, and delivery address
Order details and purchase history
Payment information (processed securely via trusted payment gateways; we do not store card or UPI details)
Messages, emails, or queries shared with our customer support team
We may also automatically collect limited technical data such as IP address, browser type, and device information to improve website performance and security.
How We Use Your Information
Your information is used only for legitimate business purposes, including:
Processing, shipping, and managing your orders
Communicating order updates, service-related messages, or support responses
Improving our products, services, and user experience
Sending promotional offers or updates only if you choose to receive them
Meeting legal, regulatory, and compliance requirements
Sharing of Information
We do not sell, rent, or trade your personal information.
Your data may be shared only with:
Trusted service providers (such as delivery partners and payment processors) strictly for order fulfillment
Government or legal authorities if required under applicable laws
All third parties are obligated to keep your information secure and confidential.
Data Security
We use appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.
While we take strong precautions, no online transmission or storage system can be guaranteed to be completely secure.
Your Rights & Choices
You have the right to:
Request access to the personal information we hold about you
Request correction of incorrect or incomplete data
Request deletion of your personal data (subject to legal obligations)
Opt out of promotional or marketing communications at any time
To exercise these rights, you can contact us using the details provided on our website.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Understand user behavior and traffic
Enhance browsing experience
You can manage or disable cookies through your browser settings at any time.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices.
Any updates will be posted on this page with a revised date.